Kenneth Blanchard

Chuck Tompkins

Jim Ballard

Thad Lacinak

A compendium of straightforward techniques on how to accentuate the positive and redirect the negative, increasing productivity at work and at home. What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home. When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right). In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.

The Power of Positive Relationships

Whale Done!

Acclaim for Mind Like Water "From What's the Rush? to Whale Done! Jim Ballard is mentor to millions. Now, in Mind Like Water, Ballard, as always, doesn't just show where his powerful and perceptive intellect has been, he takes you along and gives you the tools to revisit and explore on your own. Mind Like Water is a journey to places and spaces you realize you are visiting again for the first time. It's an easy, charming read that shows you how to be exactly where you need to be: calmly in control, regardless of the situation." -Sheldon Bowles, coauthor of Raving Fans "Reading Mind Like Water feels like handing the keys to my car to a very wise man and letting him drive for a while while I just enjoy the ride-and his words. Not only does this book make me think deeply about my work and life, it offers wonderful exercises for assessing and adjusting aspects that have not been working effectively. A must read for anyone struggling with work-home balance and how to find and bring your true self to your daily life." -Jayne Pearl, author of Kids and Money "Jim Ballard puts his finger on the true cause of the anxiety that grips us all in this age of information overload-change. And then he gives us the antidote, a Mind Like Water. Many books inspire and motivate; this one provides a blueprint for actions that can be truly transforming. It is brilliant in its simplicity. Not since Alan Watts has an American author made Eastern knowledge so accessible, relevant, and practical-even for a Type A, stressed-out, left-brain thinking, typical American such as myself." -Ken Miller, President of Teacher Education Institute "Mind Like Water invites the reader to participate in a variety of practical, accessible methods that support us in staying present in the moment, help us see things as they are, and live with equanimity amidst the unpredictability of our lives. Capturing the wisdom of great spiritual teachers, authors, and poets, Mind Like Water offers a respite from the hectic pace of our lives." -Tara Healey, Senior Organizational Consultant, Harvard Pilgrim Health Care "Jim Ballard is one of the most compassionate people I know, and in his new book Mind Like Water he shares some of his warmth and love with readers. If you want a feeling like snuggling into a warm coat on a blustery, wintery day, try opening this book to any page and reading. If you don't absorb some of the wisdom in Mind Like Water then you're just not paying attention." -Noel Burch, coauthor of Teacher Effectiveness Training

Keeping Your Balance in a Chaotic World

Mind Like Water

Kenneth H. Blanchard

Michael J. O'Connor

Argues that we must redefine corporate success based on the quality of a company's service to its customers and the quality of life for employees, and presents a three-step process for implementing a new management-by-values approach. 50,000 first printing. $75,000 ad/promo. IP.

Managing by Values

Fred Finch

Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.

Jim Ballard

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