Giorgia Lupi

Paolo Ciuccarelli

Luca Simeone

A New Foundation for Planning and Decision Making

Visualizing the Data City

This book investigates novel methods and technologies for the collection, analysis and representation of real-time user-generated data at the urban scale in order to explore potential scenarios for more participatory design, planning and management processes. For this purpose, the authors present a set of experiments conducted in collaboration with urban stakeholders at various levels (including citizens, city administrators, urban planners, local industries and NGOs) in Milan and New York in 2012. It is examined whether geo-tagged and user-generated content can be of value in the creation of meaningful, real-time indicators of urban quality, as it is perceived and communicated by the citizens. The meanings that people attach to places are also explored to discover what such an urban semantic layer looks like and how it unfolds over time. As a conclusion, recommendations are proposed for the exploitation of user-generated content in order to answer hitherto unsolved urban questions. Readers will find in this book a fascinating exploration of techniques for mining the social web that can be applied to procure user-generated content as a means of investigating urban dynamics.

Social Media as a Source of Knowledge for Urban Planning and Management

Nicola Morelli

Amalia de Götzen

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.

Service Design Capabilities

Salvatore Iaconesi

Federico Ruberti

Oriana Persico

Questo libro raccoglie l’intensa esperienza del REFF – Romaeuropa FakeFactory, e ne ricostruisce il percorso attraverso le opere e i contributi della vasta rete di artisti, intellettuali, docenti, giornalisti, giuristi e attivisti che vi partecipa. A partire dalla condivisione di un’azione di artivism (il concorso-fake Romaeuropa FakeFactory) in favore della cultura libera e delle forme non proprietarie del diritto d’autore, questa rete si è confrontata su temi quali arte e hacking, attivismo politico e tecnologico, copyright e proprietà intellettuale. Ma anche accesso, politiche culturali, crowdsourcing, modelli open source, economie e governance p2p, détournement e reinvenzione del reale. La sperimentazione di REFF arriva a progettare una nuova editoria possibile: il libro è pienamente integrato con la dimensione digitale, attraverso elementi di Realtà Aumentata come Qrcode e Fiducial Marker. Associati alla rete e ai social network globali, questi dispositivi trasformano l’esperienza della lettura in una dimensione interattiva, relazionale, processuale, dalle possibilità inedite. Il software si deposita sulla carta trasformandola in ipertesto, rendendola cliccabile, espandibile, commentabile e reattiva, aprendo uno spazio di confronto virtualmente illimitato tra autori e lettori sui temi e sul dibattito del libro, per dissolvere il confine che li separa. REFF: un atto artistico, culturale e politico in Realtà Aumentata. Un oggetto multistrato che invita a essere scoperto, percorso, letto e agito più volte e letteralmente in più «sensi», fino a quello performativo. Ben oltre l’e-book.

REFF, Roma Europa Fake Factory

Luca Simeone

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