Stephan Schiffman

Os segredos para conquistar clientes! É uma unanimidade: não existe profissão mais competitiva do que a de vendedor. Conquistar clientes, saber suas necessidades, conseguir se destacar da concorrência e bater metas fazem com que vender seja uma atividade difícil, mas é a alma de qualquer negócio. Neste livro, Stephan Schiffman passa todo o caminho das pedras. Entenda como fazer vendas por telefone e por e-mail, como conseguir marcar reuniões e acompanhamentos com os clientes – e o melhor, como reverter um "não", transformando-o em uma grande vitória. Depois de treinar mais de 500 mil profissionais de vendas ao longo de trinta anos, o autor descobriu 75 técnicas infalíveis e práticas para fechar vendas frequentes e bater metas com alta performance, construindo uma carteira de clientes sólida. Com as lições rápidas e certeiras de Schiffman, consiga desenvolver o maior tesouro dos tempos atuais: o poder de persuasão em vendas.

As leis essenciais do sucesso em vendas

A bíblia do vendedor

Sometimes knowing the questions is more important than knowing the answers! Now you can boost your career to the gold level! In Ask Questions, Get Sales, sales guru Stephen Schiffman teaches you how to strengthen your questioning skills during the sales process in order to get more sales. The premise is simple yet effective: In order to be successful, you must change your mindset from "need-oriented" to "do-oriented." The message of this book centers on six core "do questions" for your buyers: What do you do? How do you do it? When and where do you do it? Why do you do it that way? Who do you do it with? How can we help you do it better? With this indispensable guide in your briefcase, you will have information at the ready to score big sales over the short term and long term.

Close The Deal And Create Long-Term Relationships

Ask Questions, Get Sales

Turn common objections into BIG OPPORTUNITIES! It costs too much… We're switching to overseas vendors… Let me think about it… NO! You can do one of two things when a customer is reluctant to buy: You can back off or go in for the kill. 25 Toughest Sales Objections--and How to Overcome Them helps you choose which direction is the best approach and gives you the tools you need to defl ect that obstacle and make the sale. Bestselling author and renowned sales guru Stephan Schiffman has tapped into his decades of hands-on experience training sales professionals and has boiled his list of objections down to the top 25 most frustrating, universal issues. Through sample dialogues and occasionally humorous examples any salesperson can relate to, Schiffman provides the solutions to help turn any "No" into a done deal. At long last, the sales objection has met its match. Stephan Schiffman provides you with an arsenal that helps you combat any negative response and, in the process, turns perceptions of you from sales rep to ultimate problem solver.

25 Toughest Sales Objections-and How to Overcome Them

Now you can join the hundreds of thousands of salespeople who have followed Stephen Schiffman's advice and watch your performance soar. Schiffman lets you in on the industry's best-kept secrets. Learn how to convert leads to sales, motivate yourself and motivate others, give killer presentations, and keep your sense of humor. This new edition includes: New examples using the latest advances in sales presentation technology Up-to-date cases of these successful habits in action Five bonus habits showing readers how to overcome mistakes, set sales timetables, and reexamine processes to shore up weaknesses If you're a salesperson looking to succeed, this is the book for you!

The 25 Sales Habits of Highly Successful Salespeople

Times are tough all over. Wall Street is shivering and consumer confidence is dropping like a rock. Yet it's possible for the enterprising salesperson to still gain prospects, sign new clients, and close the deal. All it takes is persistence, energy, some new thinking, and the advice of Stephan Schiffman, American's top corporate sales trainer. Schiffman shows you how to: Treat customers individually Make life easier for customers in bad times Show that bad times won't last forever Reorient their thinking now to prepare for the future Across America, the sales landscape is changing swiftly. But even in an economic downturn, salespeople can survive—and thrive! The key to success is to learn how to sell when no one is buying.

Growing Prospects, Clients, and Sales in Tough Economic Times

Selling When No One is Buying

Written especially for sales team managers, this text delivers surefire strategies to coach and manage any sales team to achieve maximum results. From devising a successful coaching plan to getting results in the field, it will help any manager improve sales performance in any organisation.

Superior Techniques for Maximum Performance

The #1 Sales Teams

Cold Calling Techniques (that Really Work!)

Follow the advice of Stephan Schiffman—America's #1 Corproate Sales Trainer—and take your career to the next level. This special anniversary edition of his perennial bestseller, Cold Calling Techniques (That Really Work!), provides you with all of the right tools for turning prospects into meetings, and meetings into big sales. This easy-to-follow guide helps you beat today's cold calling obstacles, such as voice mail, cell phones, and e-mail. Schiffman's professional experience and corporate wisdom guarantee your future success. The anniversary edition of Cold Calling Techniques packs in plenty of potential leads to help you hunt down more business. Give yourself the edge. Cold Calling Techniques is the one book you need to make your sales opportunities better, pitches stronger, and commissions greater.

That Really Work

Cold Calling Techniques

Explains how to make effective sales calls, discusses the importance of preparation, and describes ways to overcome objections, measure progress, and increase sales

Cold Calling Techniques (4th)

The secrets of breakout selling! Using his thirty years of experience training corporate sales forces, Stephan Schiffman has put together a collection of the most essential techniques for succeeding in the field. From getting leads and cold calling to establishing a solid relationship and closing the deal, Schiffman covers everything you need to know in order to improve your performance and make the sale. Inside this book, you'll find his proven sales philosophy, which includes such elements as: Sales don't happen unless questions are asked. An objection is an opportunity in disguise. A salesperson's responsibility is to help the client solve a problem. No one ever made a good sale by interrupting a client. Whether you're new to the field or looking for a quick refresher, you will finally be able to beat out the competition and take your career to the next level with The Ultimate Book of Sales Techniques!

75 Ways to Master Cold Calling, Sharpen Your Unique Selling Proposition, and Close the Sale

The Ultimate Book of Sales Techniques

Master the skills you can't learn in a classroom! You can break into today's cutting-edge sales force--and become a leader. All it takes is learning Stephan Schiffman's essential skills. Honed to perfection over decades of experience, his techniques will make you a top sales performer. From the man who's trained more than a half-million salespeople, these are the secrets you won't learn in any classroom. Now they're yours for the taking and will put you on the fast track to career advancement. With Schiffman at your side, you can build a successful sales future for your company and yourself.

They Don't Teach at Business School

The 25 Sales Skills

The author of The 25 Most Common Sales Mistakes . . . And How to Avoid Them teaches salespeople how to demonstrate trustworthiness, turn a customer's objection around, and 23 other proven habits for sales success.

Stephan Schiffman, America's #1 corporate sales trainer, delivers more of the simple, direct, easy-to-apply sales advice that has helped thousands of businesses around the world. He reveals 25 new sales-building strategies that he's developed and tested during his years of training top-notch salespeople. Put these effective, yet simple, strategies to work for you!

The 25 Sales Strategies That Will Boost Your Sales Today!

With information about the newest technology trends, America's #1 corporate trainer shows how to take the "cold" out of cold calling.

Cold Calling Techniques 5th Edition

Many salespeople can line up prospects, recite the benefits of their product or service, and stir the interest of their client. But when it comes to actually closing the deal, they fail and the sale falls apart. That's where sales guru Stephan Schiffman comes in—and saves the sale. In this book, Schiffman reveals the pioneering techniques that have helped more than half a million salespeople nail the sales that matter. This book includes chapters on: the four words to avoid during meetings why salespeople shouldn't mix business with pleasure the most important word when closing a sale working existing accounts

Closing Techniques (That Really Work!)

Expert Q&A that wins the deal--every time! The key to more sales is closing more deals--and sales guru Stephan Schiffman knows all the tricks and techniques you need to do just that. Organized in a simple question-and-answer format that allows you to implement new strategies virtually overnight, this new Schiffman classic is a gold mine of practical information for all salespeople--newcomers and veterans alike. The 250 Sales Questions to Close the Deal offers cutting-edge sales questions in six core areas to help you: Initiate contact with prospective clients Build rapport with your customers Help secure the "Next Step" with every prospect Craft customized presentations Cope with setbacks or obstacles Negotiate and finalize the best deals No matter what you're selling--or to whom you're selling it--you'll sell more with Stephan Schiffman by your side!

The 250 Sales Questions To Close The Deal

Having trouble closing your deals? Hitting a frustrating plateau with your sales numbers? Feel that upselling is a lost cause? Let sales guru Stephan Schiffman drive your sales pitches up a notch with his tried-and-true techniques - and get results immediately! Stephan Schiffman's Sales Essentials includes time-tested tips on: Mastering the cold call Using email as a selling tool Raising the stakes to "up" your next buy Closing the deal - every time! Plus, you'll also find 50 surefire questions to ask to make deal after deal, year after year. Packed with insider information you need to beat the competition, you can't afford not to read Stephan Schiffman's Sales Essentials!

All You Need to Know to Be a Successful Salesperson-From Cold Calling and Prospecting with E-Mail to Increasing the Buy and Closing

Stephan Schiffman's Sales Essentials

If you?ve got ten minutes a day, you can make a telesales breakthrough! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman?s Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn?t, and in this completely revised second edition, he shares with you all of his insider?s secrets, including how to: Master the five ways you can increase your income Track your numbers . . . and use them to your advantage Evaluate your performance effectively . . . so you hit your own goals Gain control of the call Leave effective phone messages Use "how" and "why" questions to your advantage Learn what?s going on in the prospect?s world Understand the four types of negative responses . . . and find out how to get past each one Turn small adjustments in your performance into large income gains By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can?t afford not to have these tools in your sales arsenal!

America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales

Stephan Schiffman's Telesales

A latest edition of a popular sales reference contains new advice on how to avoid career stagnation and selling on a product's strengths, counseling professionals on the author's key principles about what and what not to do. Original.

The 25 Most Common Sales Mistakes and How to Avoid Them

Believe in the power of miracles... "A special little book, an antidote to the stress, fury, and unfeelingness of many people's hurried, everyday lives." --Newsday "Judith Leventhal and Yitta Halberstam amaze and inspire with their incredible-but-true story collections...of wondrous true coincidences." --People "Small Miracles is a book you'll love and cherish for a long time to come. It will make you aware of similar events that are happening to you--those touches of grace that, when we think to look for them, bless us all." --Belle

Stephan Schiffman

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