William B. Rouse

Kenneth R. Boff

From modeling and simulation to games and entertainment With contributions from leaders in systems and organizationalmodeling, behavioral and social sciences, computing andvisualization, and gaming and entertainment, OrganizationalSimulation both articulates the grand vision of immersiveenvironments and shows, in detail, how to realize it. This bookoffers unparalleled insight into the cutting edge of the field,since it was written by those who actually researched, designed,developed, deployed, marketed, sold, and critiqued today's bestorganizational simulations. The coverage is divided into four sections: * Introduction outlines the need for organizational simulation tosupport strategic thinking, design of unprecedented systems, andorganizational learning, including the functionality and technologyrequired to enable this support * Behaviors covers the state of knowledge of individual, group, andteam behaviors and performance, how performance can best besupported, how performance is affected by national differences, andhow organizational performance can best be measured * Modeling describes the latest approaches to modeling andsimulating people, groups, teams, and organizations, as well asnarrative contexts and organizational environments within whichthese entities act, drawing from a rich set of modeling methods andtools * Simulations and Games illustrates a wide range of fieldedsimulations, games, and entertainment, including the methods andtools employed for designing, developing, deploying, and evaluatingthese systems, as well as the social implications for theassociated communities that have emerged Addressing all levels of organizational simulation architecturewith theories and applications, and enabling technologies for each,Organizational Simulation offers students and professionals thepremier reference and practical toolbox for this dynamic field.

Organizational Simulation

Sandra H. Rouse

Management issues; Mathematical modeling of library systems; Representing library networks; predicting network performance; Request routing policies; Statistical issues; Applying the modeling approach; Case studies; Implications of the modeling approach for library management.

Policy Analysis, Implementation, and Control

Management of Library Networks

Andrew P. Sage

The trusted handbook—now in a new edition This newly revised handbook presents a multifaceted view of systems engineering from process and systems management perspectives. It begins with a comprehensive introduction to the subject and provides a brief overview of the thirty-four chapters that follow. This introductory chapter is intended to serve as a "field guide" that indicates why, when, and how to use the material that follows in the handbook. Topical coverage includes: systems engineering life cycles and management; risk management; discovering system requirements; configuration management; cost management; total quality management; reliability, maintainability, and availability; concurrent engineering; standards in systems engineering; system architectures; systems design; systems integration; systematic measurements; human supervisory control; managing organizational and individual decision-making; systems reengineering; project planning; human systems integration; information technology and knowledge management; and more. The handbook is written and edited for systems engineers in industry and government, and to serve as a university reference handbook in systems engineering and management courses. By focusing on systems engineering processes and systems management, the editors have produced a long-lasting handbook that will make a difference in the design of systems of all types that are large in scale and/or scope.

Handbook of Systems Engineering and Management

Nicoleta Serban

Joel Moses

Understanding and Managing the Complexity of Healthcare

This landmark book begins with the premise that an organization must often fundamentally transform its business practices and organizational culture to fully align with and realize the value of product and process innovations. The methods and practices that are set forth give readers the tools to create the essential organizational transformations needed to meet the challenges of a complex, rapidly evolving global economy. Enterprise Transformation is organized into four parts: * Introduction to Transformation begins with an introduction and overview of the book. It then features a systems-oriented view of transformation as well as a theo-retical perspective on the forces that propel transformation and the nature in which transformation is pursued. * Elements of Transformation addresses issues of transformational leadership and organizational and cultural change. Next, it examines transformation principles and case studies relevant to manufacturing, logistics, services, research and development, enterprise computing, and quality management. * Transformation Practices focuses on transformation planning and execution, financing, bankruptcy, tax issues, public relations, and the lessons learned from a variety of transformation experiences. * Transformation Case Studies features detailed studies of Newell Rubbermaid, Reebok, Lockheed Martin, and Interface. This part also considers transformation in academia with an overview of fundamental change at Georgia Tech. These case studies demonstrate the application of principles and practices and their results. The authors of this contributed work are senior executives, leading consultants, and respected academics. Their experience in leading enterprise transformation and supporting management teams is unparalleled. Managers and executives from all industries, as well as business students, will learn about the critical tools needed to transform their organizations to keep pace with market demands and surpass competitors.

Understanding and Enabling Fundamental Change

Enterprise Transformation

As the United States continues to debate reform of its healthcare system, this book argues that providing health insurance for all without improving the delivery system will not improve the current problems of access, affordability, and quality. The US healthcare system has many excellent components; strong scientific input, extraordinary technology for diagnosis and treatment, dedicated staff and top-class facilities among them. But the system has evolved haphazardly over time and although it has not failed entirely, the authors argue that like any system where attention, is paid to individual components at the expense of the system as a whole, it can never hope to succeed. Above all, they point out that the US system does not provide high value healthcare; it has the highest costs in the world and yet many other countries have lower infant mortality rates and better life expectancy. Together with a team of highly regarded thought leaders, the authors of this publication advocate a complete re-thinking of healthcare from a systems perspective - an engineering approach to healthcare-and they then describe how to set about it. Covering a wide range of subjects including: health care costs and economics, barriers to change, integrated health systems, electronic records and computer-based patient support as well as patient safety and palliative and chronic care, this book will be of interest to all those involved in healthcare provision whose goal is affordable care to promote healthy, high quality lives.

Engineering the System of Healthcare Delivery

Jens Rasmussen

This book includes all of the papers presented at the NATO Symposium on Human Detection and Diagnosis of System Failures held at Roskilde, Denmark on August 4-8, 1980. The Symposium was sponsored by the Scientific Affairs Division of NATO and the Rise National Laboratory of Denmark. The goal of the Symposium was to continue the tradition initiated by the NATO Symposium on Monitoring Behavior and Supervisory Control held in Berchtesgaden, F .R. Germany in 1976 and the NATO Symposium on Theory and Measurement of Mental Workload held in Mati, Greece in 1977. To this end, a group of 85 psychologists and engineers coming from industry, government, and academia convened to discuss, and to generate a "state-of-the-art" consensus of the problems and solutions associated with the human IS ability to cope with the increasing scale of consequences of failures within complex technical systems. The Introduction of this volume reviews their findings. The Symposium was organized to include brief formal presentations of papers sent to participants about two months in advance of the meeting, and considerable discussion both during plenary sessions and within more specialized workshops. Summaries of the discussions and workshop reports appear in this volume.

Human Detection and Diagnosis of System Failures

The trusted handbook?now in a new edition This newly revised handbook presents a multifaceted view of systems engineering from process and systems management perspectives. It begins with a comprehensive introduction to the subject and provides a brief overview of the thirty-four chapters that follow. This introductory chapter is intended to serve as a "field guide" that indicates why, when, and how to use the material that follows in the handbook. Topical coverage includes: systems engineering life cycles and management; risk management; discovering system requirements; configuration management; cost management; total quality management; reliability, maintainability, and availability; concurrent engineering; standards in systems engineering; system architectures; systems design; systems integration; systematic measurements; human supervisory control; managing organizational and individual decision-making; systems reengineering; project planning; human systems integration; information technology and knowledge management; and more. The handbook is written and edited for systems engineers in industry and government, and to serve as a university reference handbook in systems engineering and management courses. By focusing on systems engineering processes and systems management, the editors have produced a long-lasting handbook that will make a difference in the design of systems of all types that are large in scale and/or scope.

William B. Rouse

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