Name: Verbal Judo
Rating: 2.75 (4 reviews)
ISBN: 9780988556201

George J. Thompson

Michael J. Stroud

Redirecting Behavior with Words

Verbal Judo

This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive resolutions. It addresses the most difficult problems of the street encounter where quick thinking and spontaneous verbal response often make the difference between life and death. The author explores all kinds of confrontation rhetoric and offers both a theoretical and practical account of how to handle street situations. Following an introduction to the problems of street communication the author focues on five basic rhetorical elements perspective, audience, voice, purpose and organization. The principles and techniques described can be used in practically every verbal encounter. Each chapter includes case studies that give readers practice in developing rhetorical strategies for handling street encounters and dealing with the public. The final chapter provides a professional model for police officers. It presents a definition of the law enforcement profession that will command respect from the public and offer those in the profession a firm sense of identity.

Words for Street Survival

Collette

I listened to 3/4 of the and that was forcefully, the racist undertones in this book are blaring. I can’t get past how every criminal voice impersonation just so happens to sound like a black guy.

Jerry B. Jenkins

George J. Thompson, PhD

Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour. Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.

Verbal Judo Redirecting Behavior with Words

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