Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies

The Balanced Scorecard is the leading methodology for implementingperformance management systems and improving efficiency. Focusingdirectly on the public and not-for-profit sectors, this book helpsthese organizations overcome the unique challenges they face whenimplementing a Balanced Scorecard. Guides government and nonprofit organizations through theimplementation of a performance management system using theBalanced Scorecard. Authors bring a wealth of implementation knowledge andexperience to this book, leading to hands-on, practical guidanceand tips to that ensure success. Identifies and tackles head-on the serious obstacles unique tothe world of government and nonprofits in implementing the balancedscorecard methodology. Includes action plans to walk the reader through specificimplementation challenges.