Chip Heath

Dan Heath

Decisive: How to Make Better Choices in Life and Work

Ana García Bertrán

Cómo afrontar cambios que parecen imposibles

Cambia el chip

Why Some Ideas Survive and Others Die

Made to Stick

The four principles that can help people overcome the brain's natural biases to make better, more informed decisions. The Heaths, the bestselling authors of "Made to Stick" and "Switch," tackle the thorny problem of how to overcome natural biases.

How to Make Better Choices in Life and Work

Decisive

Just making a decision can be hard enough, but how do you begin to judge whether it's the right one? Chip and Dan Heath, authors of #1 New York Times best-seller Switch, show you how to overcome your brain's natural shortcomings. In Decisive, Chip and Dan Heath draw on decades of psychological research to explain why we so often get it very badly wrong - why our supposedly rational brains are frequently tripped up by powerful biases and wishful thinking. At the same time they demonstrate how relatively easy it is to avoid the pitfalls and find the best answers, offering four simple principles that we can all learn and follow. In the process, they show why it is that experts frequently make mistakes. They demonstrate the perils of getting trapped in a narrow decision frame. And they explore people's tendency to be over-confident about how their choices will unfold. Drawing on case studies as diverse as the downfall of Kodak and the inspiring account of a cancer survivor, they offer both a fascinating tour through the workings of our minds and an invaluable guide to making smarter decisions. Winner in the Practical Manager category of the CMI Management Book of the Year awards 2014.

How to make better choices in life and work

Tout le monde a déjà eu vent de légendes urbaines. Ces dernières débutent toujours par: « Un ami d'un ami... ». Avez-vous remarqué que la vie des amis de vos amis est toujours plus passionnante que la vie de vos amis? La plupart des légendes urbaines ne s'oublient pas. Elles « collent »: on les comprend instantanément, on s'en souvient et on peut les raconter. Ce livre fait le pari qu'on peut rendre tout aussi captivantes des idées apparemment austères, compliquées ou franchement ennuyeuses, comme la stratégie d'une entreprise, une leçon de physique, un message de santé publique. Les deux frères Chip et Dan, chacun à partir de sa propre expérience, l'un d'éditeur, l'autre de professeur à Stanford, ont réfléchi à ce qui fait qu'une idée adhère. Les proverbes, les légendes urbaines, les idées reçues leur ont fourni un matériau particulièrement riche de réflexions. Voici un petit échantillon de légendes urbaines: - La muraille de Chine est la seule réalisation humaine visible à l'oeil nu - On utilise que 10% de son cerveau - Le coca-cola ronge les os, etc. Ils ont acquis la conviction que certaines idées possédaient des caractéristiques qui les rendent collantes et, qu'en étudiant leur structure, on pouvait non seulement rendre certaines idées adhésives mais qu'on pouvait également concevoir des idées qui marquent et qui durent. Cet ouvrage livre leur méthode pour rendre les idées adhésives.

Pourquoi certaines idées survivent et d'autres meurent

Ces idées qui collent

The US Entry Decision

Icebreaker

THE NEW YORK TIMES BESTSELLER 'Beautifully written, brilliantly researched' Angela Duckworth, bestselling author of GRIT 'The most interesting, immediately actionable book I've read in quite a while... If life is a series of moments, the Heath brothers have transformed how I plan to spend mine' Adam Grant, bestselling author of ORIGINALS and OPTION B, with Sheryl Sandberg In this latest New York Times bestseller by the authors of Switch and Made to Stick, Chip and Dan Heath explore why certain brief experiences can jolt, elevate and change us - and how we can learn to create such extraordinary moments in our own life and work. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a doctor or nurse knew how to orchestrate moments that would bring more comfort to patients? What if you had a better sense of how to create memories that matter for your children? Many of the defining moments in our lives are the result of accident or luck - but why leave our most meaningful, memorable moments to chance when we can create them? In The Power of Moments, Chip and Dan Heath explore the stories of people who have created standout moments, from the owners who transformed an utterly mediocre hotel into one of the best-loved properties in Los Angeles by conjuring moments of magic for guests, to the scrappy team that turned around one of the worst elementary schools in the country by embracing an intervention that lasts less than an hour. Filled with remarkable tales and practical insights, The Power of Moments proves we all have the power to transform ordinary experiences into unforgettable ones.

Why Certain Experiences Have Extraordinary Impact

The Power of Moments

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: ● The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients ● The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping ● The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

Dan Heath

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