Jim McGee

Tim Nelson

Think Inside the Box maps a regimen to discover and revitalize the exceptional business that exists inside your current organization. Businesses add complication and complexity as they grow. Winners and losers exist side by side in product catalogs and among customers. Sorting through the noise to focus on the core and eliminate the wasteful is a constant management challenge. The methods and tools in this book are the same ones used by consultants and private equity investors. Think Inside the Box walks you through the process step-by-step. You have the data and you have the tools; we provide the map and the directions. The regimen detailed in Think Inside the Box: Is data driven, using data readily available in the organization. Relies on the well-established 80/20 rule to direct focus and attention. Anchors analysis in the fundamental elements of any organization; products and services and the customers who use them. Demands no rare or unusual skills, techniques, or technology. Adapts simply to new data as it becomes available. Has a proven track record; applied to over 850 businesses acquired and integrated in one Fortune 150 company, ITW, which has consistently produced superior results. Think Inside the Box doesn't stop with analysis. It takes you from insight through execution. It shows you how to identify your most profitable products and customers. It walks you through how to combine those two lists to map your business into four boxes: The Core, Supporting Products, Benefactor Customers, and The Residual. Next, we show you how to take the resulting Quad Map and unearth the treasures locked inside each box. We demonstrate how, when, and where to apply over twenty distinct improvement tools and techniques including: Product Line Simplification Visual Production Kanban Inventory Management Dedicated Equipment One-at-a-time Manufacturing Value Stream Analysis In the final section, we detail the project management, program management, and organizational change management tasks and challenges you will face in taking advantage of the multiple opportunities that will create using the Quad Map and Tool Kit. Finally, we discuss how to embed the process and the tools into the ongoing operations of your business. The result is a business built to adapt to change. Organizations that have followed this process and used the tools and techniques systematically have seen sustained improvements such as: Eliminating 25% of catalog items without reducing total gross margin Increasing on-time deliveries to over 97% by instituting Kanban inventory management Reducing suppliers from over 200 to 40 Increasing revenue per employee from $137,000 to over $425,000 Improving operating income from 4% to over 28%

Discover the Exceptional Business Inside Your Organization

Think Inside the Box

Stacey Hall

Walter E. Cooper

Lou M. Marciani

Though spectator and player security has always been a priority for sport and facility managers at all levels, large-scale threats such as terrorism or natural disasters have become even more critical management concerns. Proactive sport and facility managers understand the role they must take in working with local law enforcement, contracted security personnel, and their own employees to adequately plan for and respond to threats—both manmade and natural. Security Management for Sports and Special Events: An Interagency Approach to Creating Safe Facilities presents a systematic approach to stadium and venue security. Unlike traditional risk management books that present guidelines to promote safety and discourage litigation in sport and recreation settings, Security Management for Sports and SpecialEvents deals specifically with natural disasters, terrorism, crowd control problems, and other large-scale threats. As sport and facility managers seek to broaden their building management capabilities, this text offers detailed guidance in improving the quality, coordination, and responsiveness of security protocols within their facilities. With this text, sport and facility managers examine the concerns and challenges to security and emergency planning for both sport and non-sport events held at their facilities. Security Management for Sports and Special Events offers an organized explanation of event security to support the planning, implementation, and communication of security and emergency plans to staff and game-day hires as well as the assessment of emergency preparation. Drawing on numerous examples from both in and out of sport, readers will consider the challenges, solutions, best practices, and prescriptions for coordinating the efforts of staff, law enforcement, and security personnel. Readers will find an array of tools that assist in understanding and implementing the material presented: •Case studies at the end of each chapter and “Lessons Learned” sections that summarize and apply the information to a real-world scenario •Chapter goals and application questions that provide a clear map for the chapter and promote critical thinking of the issues •Sidebars throughout the text that provide examples of important current issues in sport and event security management •Reproducible checklists, forms, and additional resources that help in designing and implementing plans •More than 20 appendix items, including key guidelines, checklists, and needs assessments Emphasizing interagency development and a team approach to sport event security management, Security Managementfor Sports and Special Events allows sport and facility managers to lessen risk, control insurance costs, and uphold the integrity of their facilities through security management procedures. The text is developed according to the requirements of the Department of Homeland Security’s National Incident Management System (NIMS) and serves as the manual for managers seeking to achieve the SESA Seal of Approval offered by the University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (NCS4). Developed by the authors and the only dedicated research facility for sport security management, NCS4 is on the cutting edge of researching and assessing game-day operations for security and crisis management. Security Management for Sports and Special Events is a practical resource for identifying and managing potential threats to fans’ and players’ safety. With proper protocols in place and a coordinated response, sport and facility professionals can ensure the safety of participants and spectators from terrorism, natural disasters, and other potential encounters.

Jim McGee

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