Kenneth H. Blanchard

For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees. The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands. The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits. That's why The One Minute Manager has continued to appear on business bestseller lists for more than two decades, and has become an international sensation.

The World's Most Popular Management Method

The One Minute Manager Anniversary Ed

a revolutionary approach to customer service

Raving fans

Spencer Johnson

Whether it's the challenge of a changing relationship, moving to a new neighborhood, or the downsizing and merging of corporations, people are finding that the simple story of Who Moved My Cheese? is an unthreatening and invaluable source of comfort and advice.

omgaan met verandering, zakelijk en privé

Wie heeft mijn kaas gepikt?

One of the most popular and bestselling works ever on management.

The One Minute Manager

المدير ذو اسلوب الدقيقة الواحدة

what great leaders know and do

The secret

Situational Leadership (SLII)

Paul Hersey

Dewey E. Johnson

Used by more than a million people, this best-selling book is based on fundamental ideas from the applied behavioral sciences that have been successfully applied in thousands of organizations throughout the world. The Seventh Edition of Management of Organizational Behavior continues to build on the concepts and techniques of two important applied behavioral science approaches: Situational Leadership and One Minute Management - programs adopted worldwide by more than 400 of the Fortune 500 companies. The Seventh Edition is thoroughly revised and updated to reflect the most current research in the behavioral sciences as well as the continued development in the authors' thinking and their consulting activities. In addition to bringing quality management into clearer focus, the book features two new chapters written by international consultants. The new edition also takes into account comments and suggestions provided by managers, students, teachers, researchers, consultants, and reviewers; offers a clear writing style and flexible format; and includes an extensive list of suggested supplementary reading. Management of Organizational Behavior, Seventh Edition, provides readers with a thorough introduction to the exciting field of management of organizational behavior applicable to public and private management and administration in a wide variety of disciplines: business, communication, health sciences, education, nursing, engineering, and agribusiness.

Utilizing Human Resources

Management of Organizational Behavior

Одноминутный менеджер и Ситуационное руководство

Legendarna Obsługa Klienta Troska jest najważniejsza

Susan Fowler

Laurence Hawkins

Jednominutowy menedżer oraz zarządzanie samym sobą

Hal Burrows

William Oncken

Jednominutowy menedżer spotyka małpę

Teaches managers how to become effective supervisors of time, energy, and talent.

The One Minute Manager Meets the Monkey

S. Truett Cathy

A modern day parable teaching the joy of generosity, service, and relationships. In the tradition of the best-seller The One Minute Manager, authors Ken Blanchard and fast-food entrepreneur S. Truett Cathy (Chic-Fil-A) create a parable that demonstrates the virtues of generosity. The Broker is a young man on the way up the corporate ladder who has found a niche for making money through high-tech investing. His imposing home, his chauffeur-driven limousine, his deep-sea fishing boat, and his rubbing shoulders with leading New York executives create the illusion of success, yet deep inside he is restless and feels insignificant. He reads an article about The Executive, the CEO of a very large and successful company, who claims the greatest joy in his life is his ability to give to others. This piques The Broker's curiosity. He thinks he might get a competitive edge by meeting with The Executive. The Broker is impressed by all the antique and collector automobiles in the first floor lobby of The Executive's office building. 'He must really worship cars, ' he tells The Assistant. 'Not at all, ' The Assistant says. 'He displays these extraordinary machines to inspire us--to remind us that each of us is unique.' The Broker's worldview continues to be shaken and turned upside down as he talks to The Executive and hears the principles that form his life. The Executive describes the plan he has developed that turns giving into a tremendous pleasure. He calls it The Generosity Factor--a way to give time, talent, treasure, and touch to those in need. The advice The Broker receives and the relationship he develops with The Executive provide a pleasant surprise and a unique twist on what it means to truly succeed--whether in business, at home, or in life.

Discover the Joy of Giving Your Time, Talent, and Treasure

The Generosity Factor

Phil Hodges

Outlines a model of servant leadership based on the author's study of Jesus Christ, explaining how business leaders can become more effective through a realization that their teams are more powerful than the sum of their individuals.

Transforming Your Heart, Head, Hands, & Habits

The Servant Leader

Sheldon M. Bowles

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

A Revolutionary Approach to Customer Service

Raving Fans

Beschrijving van drie managementtechnieken.

De one minute manager

Kenneth Blanchard

Sheldon Bowles

Shows listeners how to define a vision, learn what a customer really wants, institute effective systems, and turn customers into raving, and spending, fans.

Discover what Great Leaders Know - and Do

The Secret

Jim Ballard

Michael J. O'Connor

Argues that we must redefine corporate success based on the quality of a company's service to its customers and the quality of life for employees, and presents a three-step process for implementing a new management-by-values approach. 50,000 first printing. $75,000 ad/promo. IP.

Kenneth H. Blanchard

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