Chris Voss

Tahl Raz

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Negotiating As If Your Life Depended On It

Never Split the Difference

Keith Ferrazzi

Explaining how to turn one-time contacts into a lifelong circle of mentors, colleagues, and friends, a guide to the art of networking reveals the fundamental principles of what it takes to build lasting, mutually beneficial relationships.

one relationship at a time

Never eat alone and other secrets to success

Elena L. Botelho

Kim R. Powell

NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER • Winner of CMI Management Book of the Year 2019 Based on an in-depth analysis of over 2,600 leaders drawn from a database of more than 17,000 CEOs and C-suite executives, as well 13,000 hours of interviews, and two decades of experience advising CEOs and executive boards, Elena L. Botelho and Kim R. Powell overturn the myths about what it takes to get to the top and succeed. Their groundbreaking research was the featured cover story in the May-June 2017 issue of Harvard Business Review. It reveals the common attributes and counterintuitive choices that set apart successful CEOs—lessons that we can apply to our own careers. Much of what we hear about who gets to the top, and how, is wrong. Those who become chief executives set their sights on the C-suite at an early age. In fact, over 70 percent of the CEOs didn’t have designs on the corner office until later in their careers. You must graduate from an elite college. In fact, only 7 percent of CEOs in the dataset are Ivy League graduates--and 8 percent didn't graduate from college at all. To become a CEO you need a flawless résumé. The reality: 45 percent of CEO candidates had at least one major career blowup. What those who reach the top do share are four key behaviors that anyone can master: they are decisive; they are reliable, delivering what they promised when the promise it, without exception; they adapt boldly, and they engage with stakeholders without shying away from conflict. Based on this breakthrough study of the most successful people in business, Botelho and Powell offer career advice for everyone who aspires to get ahead. Based on research insights illustrated by real life stories from CEOs and boardrooms, they tell us how to: - Fast-track our career by deploying the career catapults used by those who get to the top quickly - Overcome the hidden handicaps to getting the job we want. - Avoid the 5 hazards that most commonly derail those promoted into a new role. For everyone who aspires to rise up through the organization and achieve their full potential, The CEO Next Door is an essential guide.

The 4 Behaviors that Transform Ordinary People into World-Class Leaders

The CEO Next Door

Beth Comstock

"Beth Comstock, the former Vice Chair and Chief Marketing Officer at GE, and their long-time head of business innovation and change initiatives, tackles the one issue that keeps managers, executives and leaders up at night at every corporation in America and throughout the world -- how to stay nimble, adapt faster and constantly evolve in the faceof almost daily change and disruption. In Imagine It Forward, Beth Comstock, the former Vice Chair of GE, describes her twenty-five year efforts to be an instigator of change at every level of business. When she first moved from NBC to parent company GE in 1998, she was ignored as a woman in a man's world, treated as an outsider because she didn't have a business background, and ignored as a mere PR person. But CEO Jeff Immelt realized even then that the industrial giant, like so many businesses, had to change fast in order to stay relevant in a world where Google and later Facebook and an explosion of internet companies were transforming how goods and services were marketed, made, and sold. In a deeply personal journey filled with practical takeaways from two plus decades of initiating change at the top levels of corporate America -- from the Ecomagination initiative that transformed the way GE worked with their customers, to the company's famed FastWorks methodology designed to bring new products more quickly to market-- Comstock lays out the challenges, opportunities, tools and practices needed to embrace change, whatever industry you are in, and make it part of every management decision"--

Courage, Creativity, and the Power of Change

Imagine It Forward

Volere troppo e ottenerlo. Le nuove regole della negoziazione

The bestselling business classic on the power of relationships, updated with in-depth advice for making connections in the digital world. Do you want to get ahead in life? Climb the ladder to personal success? The secret, master networker Keith Ferrazzi claims, is in reaching out to other people. As Ferrazzi discovered in early life, what distinguishes highly successful people from everyone else is the way they use the power of relationships—so that everyone wins. In Never Eat Alone, Ferrazzi lays out the specific steps—and inner mindset—he uses to reach out to connect with the thousands of colleagues, friends, and associates on his contacts list, people he has helped and who have helped him. And in the time since Never Eat Alone was published in 2005, the rise of social media and new, collaborative management styles have only made Ferrazzi’s advice more essential for anyone hoping to get ahead in business. The son of a small-town steelworker and a cleaning lady, Ferrazzi first used his remarkable ability to connect with others to pave the way to Yale, a Harvard M.B.A., and several top executive posts. Not yet out of his thirties, he developed a network of relationships that stretched from Washington’s corridors of power to Hollywood’s A-list, leading to him being named one of Crain’s 40 Under 40 and selected as a Global Leader for Tomorrow by the Davos World Economic Forum. Ferrazzi’s form of connecting to the world around him is based on generosity, helping friends connect with other friends. Ferrazzi distinguishes genuine relationship-building from the crude, desperate glad-handing usually associated with “networking.” He then distills his system of reaching out to people into practical, proven principles. Among them: Don’t keep score: It’s never simply about getting what you want. It’s about getting what you want and making sure that the people who are important to you get what they want, too. “Ping” constantly: The ins and outs of reaching out to those in your circle of contacts all the time—not just when you need something. Never Eat Alone: The dynamics of status are the same whether you’re working at a corporation or attending a social event—“invisibility” is a fate worse than failure. Become the “King of Content”: How to use social media sites like LinkedIn, Twitter, and Facebook to make meaningful connections, spark engagement, and curate a network of people who can help you with your interests and goals. In the course of this book, Ferrazzi outlines the timeless strategies shared by the world’s most connected individuals, from Winston Churchill to Bill Clinton, Vernon Jordan to the Dalai Lama. Chock-full of specific advice on handling rejection, getting past gatekeepers, becoming a “conference commando,” and more, this new edition of Never Eat Alone will remain a classic alongside alongside How to Win Friends and Influence People for years to come.

And Other Secrets to Success, One Relationship at a Time

Never Eat Alone, Expanded and Updated

MAIS DE 700 MIL LIVROS VENDIDOS NO MUNDO. Um ex-agente do FBI revela as técnicas da agência para convencer as pessoas "Um livro cheio de conselhos práticos não apenas para as grandes negociações, mas também para os conflitos diários em casa e no trabalho." – Adam Grant Esse livro leva você para o mundo das negociações de alto risco e para dentro da mente de Chris Voss, que, em sua carreira no FBI, se tornou o principal negociador internacional em situações de sequestro. Um dos mais bem-sucedidos guias de negociação dos últimos tempos, ele ensina nove princípios contraintuitivos para se tornar mais persuasivo na vida pessoal e profissional. Tudo isso combinado a histórias reais e emocionantes da atuação de Voss no FBI. A vida é uma sucessão de negociações para as quais você deve estar preparado: comprar um carro, pedir um aumento, renegociar o aluguel, tomar decisões em família. Negocie como se sua vida dependesse disso levará sua inteligência emocional e sua intuição a um novo patamar, lhe dando uma vantagem competitiva em qualquer discussão.

Negocie como se sua vida dependesse disso

Christopher Arnold Voss

Negocjuj jakby od tego zalezalo twoje zycie

Die Strategien und Methoden des Verhandlungsführers des FBI

Verhandeln

Christopher Voss

Arta negocierii

und andere Geheimnisse rund um Networking und Erfolg

Geh nie alleine essen!

9 principios para negociar como si te fuera la vida en ello

Rompe la barrera del no

掌控谈话

Elena Botelho

Kim Powell

Winner of CMI Management Book of the Year 2019 New York Times Bestseller Wall Street Journal Bestseller Everything you thought you knew about becoming a CEO is wrong. You must graduate from an elite college or business school. In fact, only 7 percent of the CEOs of today's companies went to a top school--and 8 percent didn't graduate from college at all. Never put a foot wrong. In fact, people who have become CEOs have on average had five to seven career setbacks on their way to the top. Drawing on the biggest dataset of CEOs in the world -- in-depth analysis of 2,600 leaders, drawn from a database of 17,000 CEOs, as well as 13,000 hours of interviews -- The CEO Next Door is crammed full of myth-busting and counter-intuitive insights in what it really takes to get ahead. Discover the way actual CEOs of top companies think and behave, and the kind of traits to develop if you want to make your ambitions a reality and take your career right to the top.

The 4 Behaviours that Transform Ordinary People into World Class Leaders

FROM ONE OF TODAY'S FOREMOST INNOVATION LEADERS, AN INSPIRING, PERSONAL APPROACH TO MASTERING CHANGE IN THE FACE OF UNCERTAINTY. NAMED A 2018 BEST BUSINESS BOOK PICK BY FAST COMPANY AND WIRED UK. Confronting change is incredibly hard, both organizationally and personally. People become resistant. They are afraid. Yet the pace of change in our world will never be slower than it is right now, says Beth Comstock, the former Vice Chair and head of marketing and innovation at GE. Imagine It Forward is an inspiring, fresh, candid, and deeply personal book about how to grapple with the challenges to change we face every day. It is a different kind of narrative, a big picture book that combines Comstock’s personal story in leading change with vital lessons on overcoming the inevitable roadblocks. One of the most successful women in business, Comstock shares her own transformation story from introverted publicist to GE’s first woman Vice Chair, and her hard-won lessons in shifting GE, a 125 year old American institution, toward a new digital future and a more innovative culture. As the woman who initiated GE's Ecomagination clean-energy and its (and NBC’s) digital transformations, Comstock challenged a global organization to not wait for perfection, but to seek out emerging trends, embrace smart risks and test ideas boldly, and often. She shows how each one of us can become a “change maker” by leading with imagination. “Ideas are rarely the problem,” writes Comstock. “What holds all of us back, really—is fear. It’s the attachment to the old, to ‘What We Know.’” As Comstock makes clear, transforming the mindset and culture of a company is messy. There is no easy checklist. It is fraught with uncertainty, tension and too often failure. It calls for the courage to defy convention, go around corporate gatekeepers when necessary, and reinvent what is possible. For all those looking to spearhead change in their companies and careers, and reinvent “the way things are done,” Imagine It Forward masterfully points the way.

Non mangiare mai da solo. Colleghi, amici, contatti: il segreto del successo

IMPARA A NEGOZIARE COME SE FOSSE IN GIOCO LA TUA VITA Ottieni un aumento dal tuo capo, acquista una casa al prezzo che vuoi, esci vincente da una discussione, persuadi il partner o i tuoi figli: un ex negoziatore capo dell’FBI ti svela il metodo infallibile per trattare con successo sul lavoro e nella vita. Dopo aver pattugliato per anni le strade più pericolose di Kansas City, Chris Voss è diventato negoziatore capo dell’FBI. Grazie alla lunga esperienza maturata in situazioni intricate e pericolose, faccia a faccia con ogni genere di criminali – tra cui rapinatori di banche e terroristi –, è oggi considerato un’autorità indiscussa in tema di negoziazione di ostaggi. Le sue tecniche di persuasione sono diventate materia di studio nelle facoltà di Economia e si sono rivelate efficaci non solo per imprenditori di società dai fatturati milionari o per laureati in cerca di impieghi prestigiosi, ma anche per genitori alle prese con figli difficili. Voss ci insegna a non temere il conflitto nelle relazioni, ma a gestirlo in vista di ottenere il risultato migliore senza recare danno a se stesso o all’interlocutore. Per fare ciò bisogna conoscere e utilizzare le strategie dell’intelligenza emotiva: comprendere come individuare e influenzare le emozioni proprie e altrui, per connettersi l’uno con l’altro senza mai perseguire la via più semplice, ovvero quella del compromesso, che si rivela spesso insoddisfacente, se non addirittura deleteria.

Le nuove regole della negoziazione

Volere troppo e ottenerlo

Die deutsche Ausgabe des Bestsellers Never Split the Difference Über viele Jahre war Chris Voss beim FBI als Verhandlungsführer bei Geiselnahmen aktiv. Er verhandelte während seiner Tätigkeit mit einer Vielzahl von Kriminellen wie Bankräubern und Terroristen. In seinem Buch Keine Kompromisse führt der Experte für Extremsituationen die Leser in die Welt der knallharten Verhandlungen ein. Und zeigt, worauf es ankommt, wenn es ums Ganze geht. Das Leben besteht schließlich aus Verhandlungen, auf die man besser gut vorbereitet ist: angefangen beim Autokauf, über Gehalts- oder Mietverhandlungen, berufliche Verhandlungen bis hin zu Diskussionen mit dem Partner. Dieses Buch mit seinem Fokus auf emotionale Intelligenz und Intuition verschafft den Lesern bei Diskussionen den entscheidenden Vorteil: Neun effektive Prinzipien wie aktives Zuhören und taktische Empathie, sorgen dafür, dass man privat und beruflich alles im Griff hat und immer überzeugt.

Tahl Raz

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