Presenting Route Guidance Information Some Thoughts about Interface Design

Abstract: "The paper describes a model for the presentation of route guidance information, that is able to incorporate both static and dynamic route guidance within the same general interface structure. The model distinguishes between two modes that are dependent on the driver's knowledge: Expert Mode: The driver has enough local knowledge to understand which route the system wants him to take. Novice Mode: The driver has no knowledge about the advised route. During a route guidance session, the driver might change between the modes several times. Based upon this distinction, a conceptual model for interface design is presented and motivated. The paper discusses to what extent a presentation system must check for, and correct, driver misconceptions. Such checking requires the development of a formal model of the driver's knowledge about alternative routes."