Change by Design How Design Thinking Transforms Organizations and Inspires Innovation

Tim Brown — 2009

The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This book introduces the idea of design thinking‚ the collaborative process by which the designer′s sensibilities and methods are employed to match people′s needs not only with what is technically feasible and a viable business strategy. In short‚ design thinking converts need into demand. It′s a human−centered approach to problem solving that helps people and organizations become more innovative and more creative. Design thinking is not just applicable to so−called creative industries or people who work in the design field. It′s a methodology that has been used by organizations such as Kaiser Permanente to icnrease the quality of patient care by re−examining the ways that their nurses manage shift change‚ or Kraft to rethink supply chain management. This is not a book by designers for designers; this is a book for creative leaders seeking to infuse design thinking into every level of an organization‚ product‚ or service to drive new alternatives for business and society.

Reviews

Dharmesh Mehta@dm

Dec 8, 2023

Straight from the IDEO CEO. It's not really a cheat sheet to design-thinking, but an insight into what Design Thinking really is, and how it affects (and can affect) our life. With lots of examples from the IDEO books (and even otherwise), Tim Brown tries to touch almost every product/service industry where design thinking made a difference. It's a short read, with simple language, and no nonsense text.

Guillermo Rodas@glrodasz

Mar 29, 2023

Good choice for understanding what is design thinking about I liked the real world examples that the book show but I would expected more exercises and more practical advice to develop design thinking in our own projects.

Magdalene Lim@magdalene

Nov 13, 2021

Design thinking is not new. Some examples in the book are pretty old - Nokia OVI whaat? If anything, there are a number of useful quotes here and there, a peek into how things are done at IDEO but also examples that you probably might have already been exposed to. For example, writing ideas on post-its and sticking stickers on the pieces that you agree with (never knew it was called the "butterfly test"). Also, prototyping, brainstorming, the experience economy and the customer blueprint. Nothing radically new if you are looking for something radically new. Still, a good book to read if you're wondering what on earth is design thinking. As Brown says, there is a difference between being a designer and thinking like one. So it really is... design thinking

Sugar Perez Alcain@sugiedoo

Oct 26, 2021

How to summarize by feelings about this book? I think I left a post-it on every page! This articulated the importance of design in organizations and in finding solutions to problems that were commonly held or thought to be outside the realm of design.