Ben Terrett

Mike Bracken

Tom Loosemore

Andrew Greenway

This book is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organisations pivot to a new way of working, and what lessons others can learn from their experience.

Why the Strategy Is Delivery

Digital Transformation at Scale: Why the Strategy Is Delivery

Hidde

When I first saw people from the UK’s Government Digital Service present, I felt something magic had happened there: these people were transforming a confusing and convoluted web of online government stuff into good looking and easy to use services. This book his written by some of their most senior leaders. It explains partly how they did it, and partly what they could have done better. Chockfull of useful advice, and also a good introduction to some of the terminology. I now understand what a ‘digital service’ means and what ‘delivery as a strategy’ entails.

Digital Transformation at Scale: Why the Strategy Is Delivery Why the Strategy Is Delivery

Reviews