Analysis and Synthesis of Computer Systems presents a broad overview of methods that are used to evaluate the performance of computer systems and networks, manufacturing systems, and interconnected services systems. Aside from a highly readable style that rigorously addresses all subjects, this second edition includes new chapters on numerical methods for queueing models and on G-networks, the latter being a new area of queuing theory that one of the authors has pioneered. This book will have a broad appeal to students, practitioners and researchers in several different areas, including practicing computer engineers as well as computer science and engineering students. Contents:Basic Tools of Probabilistic ModellingThe Queue with Server of Walking Type and Its Applications to Computer System ModellingQueueing Network ModelsQueueing Networks with Multiple Classes of Positive and Negative Customers and Product Form SolutionMarkov-Modulated QueuesDiffusion Approximation Methods for General Queueing NetworksApproximate Decomposition and Iterative Techniques for Closed Model SolutionSynthesis Problems in Single-Resource Systems: Characterisation and Control of Achievable PerformanceControl of Performance in Mutliple-Resource SystemsA Queue with Server of Walking Type Readership: Academic, students, professionals, telecommunications industry, operations management and industry. Keywords:Computer Systems;Computer Networks;Queuing Theory;Quality of Service;Performance Evaluation