Reviews
I've read a summary of this book long time ago and it was nothing special, but after a few friends recommended it, I've decide to actually read it. And it's a great book! Very concise and with lots of good, actionable advice. As a person who hates negotiating/haggling, examples in this book are extremely helpful to see how some "impossible" conversations can actually end up satisfying both parties. Highly recommend it!
Read for a class. I think it has useful tips that I will definitely need to go back to in the future.
I've never put much effort into negotiating. Some of the questions asked in this one are excellent ways to help a conversation move forward. For instance, after someone states what they want, asking "how did you determine that?". Diving into the how and why of someone else helps better understand where they're coming from.
Highlights
Silence is one of the best weapons. Use if. If they have made an unreasonable proposal on an attack you regards unjustified, the best thing to do may be to sit there and not say word. [...] just wait.
A principled negotiator neither accepts nor rejects the other side's positions.
In principled negotiations you present your reasons first before offering a proposal.
The good negotiator really makes an important decision on the spot. The psychological pressure to be nice and to give in this to great. A little time and distance helps disentangle the people from the problem.