Instruction to Deliver Fighting to Transform Britain's Public Services

Instruction to Deliver is an enthralling account showing just how much was achieved in this relatively short period. It provides revealing pictures of New Labour's major players, especially Tony Blair, and offers a unique insight into the messy reality of getting things done in government. The methods it describes have provoked interest from governments worldwide. For this paperback edition, Michael Barber has comprehensively updated the text and added a brand new postscript, in which he considers how much his proposals have been adopted by Gordon Brown and further analyses the crucial inter-relationships between government, the civil service and the professions.