Reviews
Great and easy read. Very interesting points, especially about PowerPoint (or presentation slides in general) act as equalizer for people who have to fight to be listened to.
Just delightful. If presenting is part of what you do, you should read this. Don't let the light tone fool you, this is a great book.
Highlights
Their meetings were discussions of papers that everyone was supposed to have read but which almost no one had. Those discussions were captured in notes, which were circulated but not read and eventually archived. Useful, difficult decisions were never made because every shade of opinion could simply be added to the paper. Memoranda are infinite. You don't need to decide anything. You can just write it all down. The civil service lived in Word, in .doc. very clear presentation rules. FontS no smaller than 30pt. No mnore than six words a line. No acronyms. No clip art. If you don't have many words you have to make sure they're the right ones. Big, brutish and short.