
Beyond Reason Using Emotions as You Negotiate
Co-authored by the writer of Getting to Yes and a Harvard psychologist, a guide to understanding how emotions can be used as a tool during a negotiating process explains how readers can interact more productively by getting in touch with feelings and by setting a positive tone. Reprint. 75,000 first printing.
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Bettina Muzzio@beettina

Roberto Mateu@rmateu